1.1. These Terms of Service (“Terms”) govern your access to and use of the Steadfast website, mobile application, products, and related services (collectively, the “Platform”).
1.2. The Platform is operated by Steadfast International Trade & Industry Limited (“Steadfast”, “we”, “us”, or “our”), a company registered in Nigeria.
1.3. By accessing, browsing, registering, or placing an order on the Platform, you agree to be bound by these Terms. If you do not agree, you must not use the Platform.
1.4. If you use the Platform on behalf of a business or organization, you confirm that you have authority to bind that entity to these Terms.
2.1. You may only use the Platform if you are capable of entering into a legally binding agreement under applicable law.
2.2. By using the Platform, you represent that:
3.1. You may browse the Platform without an account, but certain features may require registration.
3.2. You agree to:
3.3. We may suspend, restrict, or terminate your account at our discretion where:
4.1. Steadfast sells lighting and electrical products, including but not limited to chandeliers, indoor and outdoor lighting, solar lights, switches, sockets, and related accessories.
4.2. We strive to ensure that product descriptions, specifications, images, and pricing are accurate; however, minor variations may occur.
4.3. All products are subject to availability.
5.1. When you place an order, you are making an offer to purchase a product.
5.2. A binding contract is formed only when we confirm your order.
5.3. We reserve the right to refuse, cancel, or limit any order, including in cases of:
5.4. Where an order is cancelled after payment, a refund will be issued in accordance with our refund policy.
6.1. All prices are stated in Nigerian Naira (NGN), unless otherwise indicated.
6.2. Additional charges such as delivery fees may apply and will be communicated before order completion or delivery.
6.3. In the event of pricing errors, we reserve the right to correct such errors and cancel or adjust affected orders.
7.1. We currently offer Cash on Delivery (COD) and may introduce additional payment methods from time to time.
7.2. For COD orders:
7.3. Additional payment methods may be subject to third-party provider terms.
8.1. We deliver within supported locations in Nigeria.
8.2. Delivery timelines are estimates and may be affected by factors outside our control, including logistics disruptions, weather, or operational constraints.
8.3. You are responsible for providing accurate delivery details. Failed deliveries due to incorrect information or unavailability may attract additional charges.
9.1. You are expected to inspect products upon delivery.
9.2. Any issues (damage, defects, missing or incorrect items) must be reported promptly to enable review and resolution.
10.1. Eligible items may be returned within 7 days of delivery where they are damaged, defective, or incorrect.
10.2. To qualify:
10.3. Return shipping costs are borne by the customer unless the issue is due to our error or a confirmed defect.
10.4. Approved refunds will be processed using the original payment method or another agreed method within a reasonable timeframe.
11.1. You may request cancellation before dispatch.
11.2. After dispatch, cancellations may not be possible and the returns process will apply.
11.3. We may cancel orders prior to delivery for reasons including:
12.1. Certain products may require installation by qualified professionals.
12.2. We are not liable for damage, loss, or injury resulting from:
13.1. You agree not to:
13.2. We reserve the right to restrict or terminate access for violations.
14.1. Any content you submit (reviews, comments, feedback) must be lawful, accurate, and not misleading.
14.2. You grant us a non-exclusive, royalty-free license to use, display, and distribute such content for business purposes.
14.3. We may remove content at our discretion.
15.1. All content on the Platform is owned by or licensed to Steadfast.
15.2. You may not reproduce, distribute, or exploit any content without prior written consent.
16.1. Your personal data is processed in accordance with our Privacy Policy.
16.2. We use cookies and similar technologies as described in our Cookie Policy.
17.1. The Platform may include links to third-party services.
17.2. We are not responsible for third-party content, policies, or actions.
18.1. The Platform is provided “as is” and “as available”.
18.2. We do not guarantee uninterrupted or error-free operation.
18.3. Product representations are for reference and may vary slightly.
19.1. To the fullest extent permitted by law, we shall not be liable for indirect, incidental, or consequential damages.
19.2. Our total liability shall not exceed the amount paid for the product giving rise to the claim.
20.1. You agree to indemnify and hold us harmless from any claims arising from:
21.1. We are not liable for delays or failures caused by events beyond our reasonable control.
22.1. We may suspend or terminate access where:
23.1. We may revise these Terms at any time.
23.2. Updated Terms take effect upon publication.
24.1. These Terms, together with our policies, constitute the entire agreement between you and us.
25.1. These Terms are governed by the laws of Nigeria.
Steadfast International Trade & Industry Limited
5 Afisman Drive, Ikeja, Lagos, Nigeria
Phone: +234 803 887 9342
Email: steadfastinternationaltrade@gmail.com